Multiple Service Levels for Workstation Management
Our comprehensive Workstation level services are designed to keep your systems and personnel productive. Each program provides varying levels of coverage based on user desired results and budget, without compromising quality. |
Silver Service Program
Provides the basic services to keep the workstation secure and notify us of any imminent problems.
| Security Patch Management |
Daily System Audits |
| System Log Monitoring |
End User Support Portal |
| Virus Protection Management |
Monthly Management Reports |
Gold Service Program
Silver Level service plus application deployment, software/hardware change notification, spyware removal, network bandwidth utilization tracking, asset management and extensive reporting capabilities.
| Security Patch Management |
Hardware Change Notification |
| System Log Monitoring |
Security Log Monitoring |
| Virus Protection Management |
Application Log Monitoring |
| Daily System Audits |
Spyware Removal and Management |
| End User Support Portal |
Bandwidth Usage Tracking |
| Monthly Management Reports |
Asset Management |
| Application Deployment |
Report Generation |
| Application Addition, Removal and Change Notification |
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Remote Management
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Platinum Service Program
Gold level service plus end user remote management and full backup
| Security Patch Management |
Security Log Monitoring |
| System Log Monitoring |
Application Log Monitoring |
| Virus Protection Management |
Spyware Removal and Management |
| Daily System Audits |
Bandwidth Usage Tracking |
| End User Support Portal |
Asset Management |
| Monthly Management Reports |
Report Generation |
| Application Deployment |
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| Application Addition, Removal and Change Notification |
Remote Management |
| Remote Management |
End User Remote Control |
| Hardware Change Notification |
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